8 Things Great Bosses Demand from Employees
Here are the rules for keeping your boss happy:
1. Be true to your word.
Your boss wants to trust you. Really. Therefore, whenever you accept
an assignment, follow through religiously, even fanatically. Do what
you say you're going to do. Never overcommit, and avoid hedging your
bets with vague statements like "I'll try" and "maybe." Instead, make
your word carry real weight.
2. No surprises, ever.
The secret fear of every boss is that employees are screwing
up but are not saying anything about it. So even if you're afraid some
bad news might upset your boss, make sure he's informed. Note: If your
boss consistently "shoots the messenger," you can ignore this
rule–because his behavior shows he doesn't really want to be in the
know.
3. Be prepared on the details.
Your boss wants to believe you're competent and on top of
things. That's why she sometimes picks an aspect of your job and begins
randomly asking penetrating questions. Therefore, whenever you're
meeting with the boss, have the details ready so you can answer these
queries with grace and aplomb.
4. Take your job seriously.
Bosses appreciate individuals who truly care about what they do and
willing to take the time to achieve a deep understanding of their craft.
Bosses need people who have unique expertise. You don't have to be a
pro at everything, but you should definitely have a specific area of
knowledge that your boss values.
5. Have your boss's back.
When you see your boss about to make a foolish decision, it's your
responsibility to attempt to convince him to make a different one. Make
your best case, and express yourself clearly. However, once the decision
is actually made, do your best to make it work–regardless of whether
you think it was the right one.
6. Provide solutions, not complaints.
Complainers are the bane of your boss's existence. Nothing is more
irritating or more boring than listening to somebody kvetch about things
that they're not willing to change. So never bring up a problem unless
you've got a solution to propose–or are willing to take the advice the
boss gives you.
7. Communicate in plain language.
Bosses are busy people and have neither the time nor the inclination
to wade through piles of biz-blab, jargon and weasel words. When dealing
with your boss, speak and write in short sentences, use the fewest
words possible to make a point, and make that point clear and easily
understandable.
8. Know your real job.
Regardless of what it says on your job description, your real job is to make your boss successful. There are no exceptions to this rule. None.
And, by the way: Your boss's real job is to make you more successful. The reversal of these priorities is the source of almost all organizational problems.
Original Author: Geoffrey James
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